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What to Expect

Coming to Houston Grand Opera for the first time? Prepare for an exciting, unique, and memorable experience!  A night at the Opera is an accessible fun experience for all ages.

Wortham Theater Center

Enjoy a pre-performance meal or an intermission snack or dessert in the Grand Foyer at the Wortham Theater Center. You can pre-order intermission fare by stopping by the Encore Cafe before the performance.

Subscribers who are seated in the Founders Boxes, Premium Orchestra, or Loge may enjoy elegant dining in the Founder's Salon before the performance; reservations are required. Call 713-533-9318.

Click to see Wortham Center seating charts as well as photos of the stage-view from various sections of the auditoriums.

Make the Most of Your Opera Experience

Step 1:

Arrive at least 30 minutes early to enjoy all of the Wortham Theater Center amenities and to collect your tickets at Will Call located on the ground level. 

Step 2:

Pre-purchase your drinks to avoid the lines during intermission.

Step 3:

Grab a copy of Opera Cues, our quarterly magazine filled with articles and interviews about this season’s productions.

Step 4:

Want to see the action up close? Rent a pair of binoculars on the Grand Tier level (5th floor).

Step 5:

Find your seats with the help of one of our ushers.

Step 6:

Enjoy the show!

Parking

Click to see Theater District parking Information.

Parking Update (effective 3/1/20)

Houston First, the organization that operates the Wortham Theater Center and the Theater District Parking Garage, has announced the installation of new equipment and changes to the procedures for event parking.

Here is what you should know about parking in the garage beginning March 1st:

  • This new system will be cashless. Please bring your credit or debit card with you to the event.
  • You will prepay the $12 event rate when you enter the garage.
  • A ticket will be issued to you. Please keep this ticket safe as it will allow you to exit.

If you have an HGO-issued prepaid parking voucher:

  • You will scan the voucher at the machine when you enter by passing the voucher over the area that says, “Scan Parking Reservation.”
  • After the voucher is scanned, the machine will provide parking ticket. The gate will lift after you take the ticket.
  • At the end of the evening, the exit gate will recognize your license plate and will raise automatically. If this does not happen, please use the ticket that was issued at the entrance to activate the gate
  • Please rip your ticket after you exit so you know that it has been used. 

Please note:

  • The $12 event rate will remain the same for event parking from 4:00 pm to 2:00 am.
  • Attendants will be available in the garage if you have an issues or concerns when parking.
  • For more information, click here

Free Pre-Show Lectures

Houston Grand Opera offers Opera Insights lectures before every performance. These events are free to ticket-holders, so come early and join us on the Orchestra level of the Brown Auditorium for the inside scoop on the day's opera! Event begins 45 minutes before curtain.

Behind the Music follows every Series B subscription matinee performance; join us in the Green Room on the mezzanine (elevator level 2) for an intimate conversation about the day's opera, with guests from the cast and creative team.

 

Frequently Asked Questions

We welcome opera fans of all ages, but very young children can sometimes disrupt the performance and disturb other patrons. Children who are able to sit quietly through an entire performance, which can run for three hours, are welcome. We recommend a minimum age of seven years for this reason. Babies in arms are not permitted in the theater. Children under the age of fourteen must be accompanied by an adult. Disruptive or noisy children, along with their accompanying adult, will be asked by an usher to leave the theater. Unless the programming is specific to children and family audiences, please use discretion in choosing to bring a child to a performance.

Someone is available to assist at the Box Office from 10am to 5pm on weekdays, and from 12pm to 5pm on Saturdays during rep. Unless there is a performance scheduled, the Box Office is never open on Sundays.

If the performance you have booked is to take place within the next seven days, you cannot choose the "Mail" option. This is because you may not receive your tickets in time if we mail them. To avoid this inconvenience, select the “Print at Home” option for your tickets, or "Hold at Box Office" for pick up.

You may pick up your tickets at the Box Office Will Call windows on the night of your performance; we recommend arriving at least thirty minutes before your performance start time. Please note that beginning one hour before show time, the Box Office is only able to handle inquiries regarding that day’s performance. You may exchange tickets at the Box Office, but only up to curtain time; once a performance has commenced, you cannot exchange your seat.

Yes! Tickets can be reprinted at any time by calling Customer Care or visiting the Box Office, and can be re-mailed or held at Will Call.

There is no official process for transferring tickets, but we get this question a lot. Tickets can be used by anyone, as long as they keep the physical ticket with them to have the barcode scanned. So yes, tickets can be passed off to someone as a gift, if the original purchaser can’t attend and wants to let a friend go, etc.

Many operagoers wear comfortable, business-appropriate clothing, and many dress casually as well. More formal attire is often worn, but not required.

Check your ticket for the curtain time and please allow ample time for traffic and parking conditions. Out of consideration for the performers and other members of the audience, we observe a "no late seating" policy. Those arriving after the performance has begun will be seated at an appropriate pause or at intermission. There are television monitors in the foyer so that patrons won’t miss any of the production while waiting to be seated. We do not offer refunds or exchanges for latecomers.

Always give yourself plenty of time to park and retrieve your tickets from Will Call (if applicable). We always suggest leaving yourself at least 30 minutes, regardless.

Patrons who must leave the auditorium for any reason during the performance will be readmitted at intermission or an appropriate pause.

Yes. Wheelchair and companion seating is available. We recommend calling HGO Customer Care at 713-228-6737 to reserve these seats well in advance.

Yes. These are provided free of charge Houston First Corporation. Call 713-228-6737 in advance to reserve.

Yes. These are also provided free of charge by Houston First Corporation. Call 713-980-8662 at least 48 hours in advance to reserve the device.

Before the show, pick up a beverage order form at the bar. List the beverages of your choice and present it to the bartender for purchase. At intermission, your beverages will be ready for you.

Food is available for purchase in the Wortham Theater Center prior to performances and is also available at intermission. 

Yes, the HGO Guild operates a small shop in the lobby at each performance.

  • Turn off wristwatch alarms, cell phones, and beepers for the duration of the show. We’ll remind you again with an announcement before the performance. If you are concerned about missing an emergency call, please leave your name or device and seat location with an usher and we will alert you if a call comes through.  
  • Be modest with your use of fragrances as some patrons may have allergies.  
  • Wait until intermission or after the performance to discuss the show. Even whispers carry!  
  • Unwrap throat-lozenges and hard candies before the performance begins. Because of the theater’s excellent acoustics, even the smallest sounds carry. One crinkly wrapper can affect the opera experience of others.  
  • If you have a complaint about another guest, please tell an usher rather than approaching the person yourself. 

We do not offer refunds. Tickets may be donated back for a tax receipt or exchanged for a later date by calling Customer Care, or even given to a friend.

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